The answers to the questions that we have had about fine art printing
FAQ – Scanning Services
The Cruse scanner features a spacious table measuring 48×72 inches (4ft x 6ft), utilizing the endless scanning technique to accommodate objects and artwork up to 72×96 inches (6ft x 8ft). Additionally, our wall scanner enables us to scan even larger pieces, handling oversized formats up to 8 feet by 8 feet. Our scanning equipment ensures the capture of exceptional details and delivers high-quality digital reproductions. Should you have specific size requirements or any further inquiries, please don’t hesitate to reach out to our team.
While roll-in scanners or flatbed scanners with glass surfaces can pose risks and potentially cause damage, our CRUSE Scanner offers a non-contact and safe scanning solution. Unlike traditional scanners, the CRUSE Scanner eliminates the need for pressing artwork against a glass surface, minimizing the risks of damage, especially for older documents. With our non-contact scanning technology, your artwork and objects are scanned safely and precisely, preserving their integrity and ensuring a high-quality digital reproduction. Choose CRUSE Scanner for a secure and artifact-free scanning experience.
Scanning is generally considered superior for digitizing artwork. It offers precise control over image details, size, resolution, color accuracy, and lighting. Photography can be challenging, especially with glossy finishes, as lighting is difficult to control and may result in reflections. For optimal results in preserving your paintings’ integrity and quality, scanning is recommended over photography.
Absolutely! The CRUSE Scanner is renowned for its ability to faithfully capture the texture and brushstrokes of a painting. Through its advanced scanning technology and dedicated Textured Mode, the CRUSE Scanner produces incredibly detailed and lifelike digital reproductions. The scanning results are so precise that they provide a visually immersive experience, where you can almost feel the texture under your fingertips and appreciate the intricate brushwork of the original painting. With the CRUSE Scanner, you can truly delve into the artistic nuances and enjoy a remarkable representation that closely replicates the texture and brushstrokes of the artwork.
No, you can drop in anytime during our opening hours however you can call us in advance to ensure your scheduling.
Absolutely, we scan and ship it back to you. Customer pays for shipping costs.
We require 3-5 business days for your order to be complete; we DO NOT carry out same day jobs for scanning. In turn, you must leave your original with us for that period of time. However, there are exceptions for highly valuable pieces of artwork or documents (museum standards) that can’t be outside of a specialized casing for more than 24 hours. For same day scans regarding valuable artwork please ask for our different chart of pricing.
Our scanning service utilizes the CRUSE Scanner to enhance colors and prepare prints for optimal quality. Here is our Art Scanning Price List:
- Up to 18×24 inches: Only $99
- Up to 24×36 inches: Only $120
- Up to 36×48 inches: Only $180
- Oversize: Contact for Quote
Please note that the scanning service does not include additional services such as Photoshop edits for background removal or advanced editing. Additionally, variable handling fees may apply to fragile documents or valuable artwork.
All artwork are handled individually, there is no extra discounts on scanning services.
We use a calibrated lighting setup when capturing an image of your artwork or objects. Then we bring the image to the computer were we then color match and correct for optimal colour.
A proof print on luster photo paper 8×10” of your scanned artwork can be purchased for an additional $17.50
You can bring your artwork in person to our Burnaby location or mailed. Please allow five business days after receiving your artwork. We strongly recommend insuring your artwork before sending it.
FAQ – Giclée Printing
Fine art prints, also known as archival pigment giclee prints, utilize high-quality pigment-based inks and acid-free fine art paper. They are created without any light sensitivity or chemical processes, ensuring long-lasting quality. In contrast, regular prints often use standard inks and paper, lacking the archival properties and specialized production methods of fine art prints.
The difference between fine art paper and photographic paper lies in their paper type and visual characteristics. Fine art prints are typically made on art paper, which has a completely matte finish, while regular prints are commonly produced on photo paper with a subtle sheen. Additionally, art paper has a gentle warmth in its base natural white coloring, resulting in prints having a slightly warmer overall tone. Although the warmth is subtle, it adds to the distinctive aesthetic of fine art prints.
For online orders, we accept JPG and PNG files only. To submit any other formats, please upload the imagery to a file sharing service such as Google Drive, Dropbox, etc., and email us the link. Files uploaded through this website are recommended to have a resolution of 360 or 240 DPI, an 8-bit colour depth, and feature an embedded sRGB colour profile. If you don’t know what any of that means, then just leave it to us! Your uploaded images will, of course, be automatically checked to match the requirements of your desired print.
This is the most common issue with online print orders. We only adjust your image file if you ask for this service otherwise it’s printed as is. Computer screens are often very bright, meaning photo prints may appear darker or less colourful in comparison. Screens also are set to the cooler tone of white balance as a default which can make colours more vibrant on your display, but prints are based on natural white balance which has a warmer appearance, so colours will slightly alter during printing. If you are a photographer or an artist, you might have heard about monitor colour calibration. If you are not familiar with colour calibration, we recommend to bring your file in person to our Burnaby location and ask us for advice before placing your order online.
While both pixels and bytes refer to the sizes of digital objects, they measure completely different things. MegaPixels measure the size of digital images, sensors and displays. MegaBytes measure the size of digital files (such as photos, documents, etc).
MP (megapixels) Resolution – MB (megabyte) File Size
Your file must be at least 0.4 megapixels (for example, 700×700 pixels), but shall be no more than 41 megapixels. Depending on the aspect ratio of your image, the maximum width: 6400 px. maximum height: 6400 px.
These are examples of file resolutions for standard aspect ratios:
Square — 25,000×25,000 pixels
3:2 — 30,600×20,400 pixels
4:3 — 28,850×21,650 pixels
19:6 — 33,300×18,750 pixels
4:1 Panorama — 50,000×12,500 pixels