Local: 604-299-0203 Toll Free: 1-855-999-0203

Professional Scanning • Art & Photo Giclée Printing • Custom Picture Framing

Orders and Returns

Order Information

  • Enter the billing last name and email/ZIP as in the order billing address.

* Required Fields

Do you need to review your order with ABC Fine ART? We’ve made it easy for you - simply add in the required information below and we’ll track your order for you. If you’re inquiring about a potential return or reprint please see our return policy for our protocol. Again, thank you for choosing our services, we appreciate your business greatly.

Unhappy With Your Purchase?

Initiate a return by following the instructions below. We will work to quickly fix the issue or refund your order.

  1. Do not ship your print back to us yet.
  2. Contact us by email or phone (604) 299-0203
  3. We'll happily resolve any issues quickly and easily.

If you are unhappy with the color of your print or your print was damaged on delivery, we may require you to provide pictures of the print received to resolve the issue

ABC Fine ART Prints Return Policy

Unhappy with the print or size? Order the wrong thing? Want to return it? No Problem! Contact our Customer Support team and we will make sure you get the perfect print.

  • Products must be returned within thirty (30) days of the date the order was delivered for a reprint or refund. The delivery date is detailed on the tracking label from by the shipping provider.
  • Refunds will not be provided for products damaged due to misuse, lack of care, mishandling, accident, abuse or other abnormal use. Products must be in the condition you received them.
  • If your order is refunded, only the amount paid on ABC Fine ART will be refunded to the credit card used on your order, minus any expedited or international shipping fees.

Refund Restrictions

  • Design service fees are non-refundable, including but not limited to: collage, digital textures, adding text, backplates, proofs, restoration and photo manipulation. Fees are also not transferable to a reprint of a new image for a new product.
  • We cannot refund amounts paid to third-party partners for coupons or vouchers redeemable on ABC Fine ART. You must contact the third-party you purchased the coupon/voucher from to receive your refund.
  • Expedited and international shipping charges are non-refundable.