Vancouver: 604-299-0203 Toll Free: 1-855-999-0203

Canada’s Premium Fine Art & Large Format Printing, Professional Scanning & Framing

Unhappy With Your Purchase?

We will work to quickly fix the issue or refund your order. Initiate a return by following the instructions below:

  1. Do not ship your print back to us firstly
  2. Contact us by email or phone (604) 299-0203 to address the issue
  3. We'll proceed with the return and/or resolve the results you are unsatisfied with

If you are unhappy with the color of your print or your print was damaged upon delivery, we may require you to provide pictures of the print received to undergo resolution...

ABC Fine ART Prints Return Policy

Unhappy with the print or size? Order the wrong thing? Want to return it? No Problem! Contact our Customer Support team and we will make sure you get the perfect print.

  • Products must be returned within thirty (30) days of the date the order was delivered for a reprint or refund. The delivery date is detailed on the tracking label from by the shipping provider.
  • Refunds will not be provided for products damaged due to misuse, lack of care, mishandling, accident, abuse or other abnormal use. Products must be in the condition you received them.
  • If, for any reason, the client finds a print unacceptable and wishes to order a different version of the print, ABC Fine ART reserves the right to strictly showcase the original print as to not incur unnecessary waste. Should the client wish the original print not to be displayed, they will be asked to pay for the cost of the print before they take it into their possession.
  • If your order is refunded, only the amount paid on ABC Fine ART will be refunded to the credit card used on your order, minus any expedited or international shipping fees.

Refund Restrictions

  • Design service fees are non-refundable, including but not limited to: collage, digital textures, adding text, backplates, proofs, restoration and photo manipulation. Fees are also not transferable to a reprint of a new image, in turn a new product.
  • We cannot refund amounts paid to third-party partners for coupons or vouchers redeemable on ABC Fine ART. You must contact the third-party you purchased the coupon/voucher from to receive your refund.
  • Expedited and international shipping charges are non-refundable.