Local: 604-299-0203 Toll Free: 1-855-999-0203

Professional Scanning • Art & Photo Giclée Printing • Custom Picture Framing

Customer Service

Our experienced team will work with you to ensure that you are getting what you want at an affordable price. With our years of knowledge in art and printing, we will provide the support you need to help you explore our many options and services and uncover what is best suited for your image. We understand people’s unique vision and passion for art - come and let us inspire one another.

If you have any questions, call us at (604) 299-0203, and we will be happy to assist you.

Shipping & Delivery
We need between 3-5 business days after receiving payment to complete your job. Shipping in BC most likely is next day delivery and across canada will take from 3-5 business days. Some distant locations can expect longer shipping delays.
Privacy & Security
We do not share or sell any of your information such as email or other contact information with any third parties. Your credit card number or payment information will not be stored anywhere in our system.
Returns & Replacements
Contact by email and we will happily resolve any issues. 
Ordering
For online orders, simply upload your image and crop your picture to the size you wish. Follow the step by step checkout and make sure you have the exact shipping address or you can indicate that you would like to pick up in store. We cannot ship to mailboxes since most of our products are bigger than mailboxes so in mostly all cases service will be direct delivery.
Payment, Pricing & Promotions
Online we accept Visa, Master Cards and PayPal. We accept these credit cards and American Express in store or we can send you an invoice for online payment or e-transfer.
Viewing Orders
To view your order status please check this page and add your order number. 
Updating Account Information
To change your shipping address please login to your account or notify us with email.